An award-winning digital experience excellence team, specializing in design, CX, R&D, and beyond!
Building the most awarded insurance platform in the MENA region demands top-tier experience design and research talent.
I established a centralized team at Tawuniya and a remote team in Egypt, focusing on two primary tracks: Experience Design and Digital CX. Under my leadership, the team exceeded all KPIs for three consecutive years, earned multiple global and local awards, and grew to over 15 members.